At Nixon Chip, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it under the following conditions:
Returns
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You may request a return within 7 days of receiving your order.
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Items must be unused, in their original packaging, and in the same condition as received.
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To initiate a return, please contact us at [email protected] with your order details.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 5–10 business days after the returned item is received.
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Refunds will be issued using the same payment method used for the original purchase.
Non-Returnable Items
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Certain items, such as perishable goods, personal care products, or customized orders, are not eligible for return or refund.
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Sale or clearance items may not be refundable unless defective or damaged upon arrival.
Damaged or Defective Products
If you receive an item that is damaged or defective, please contact us within 48 hours of delivery with clear photos. We will arrange for a replacement or a full refund.
Contact Us
For questions regarding returns or refunds, please email us at:
[email protected]